Some followers stopped receiving trades
Why one follower stopped copying while the rest kept going, starting with its connection, and what a circuit alert does and does not mean.
Updated
Most of your followers are copying and one or two aren't. When it's only some, it is almost always a dropped broker connection on those accounts. A shared problem, like the engine or the leader, would stop everyone.
Start with the connection
Accounts that go quiet together usually share one broker connection that has dropped. On the Connections tab, look for a connection that shows down or reconnecting rather than connected. Connections auto-retry on their own, so a brief drop clears itself. If it hasn't, each connection has a Reconnect now button to force it. Accounts on your other connections keep copying throughout.
Other reasons one follower drops out
Each fill is filtered per account, so a follower can be skipped for its own reasons while the rest sail through. Check the account that went quiet against these:
| What you see | Why it stopped | Fix |
|---|---|---|
| Only accounts on one connection | That connection dropped, or its subscription lapsed. Accounts on other connections are unaffected. | Use Reconnect now if it hasn't auto-recovered (How connections work), and check billing. |
| Disabled pill | Its own on/off toggle was switched off, so it stays connected but places no orders. | Turn the account back on. See Followers & multipliers. |
| Locked pill | A timed lockout or a risk breach turned it off. It can't be re-enabled until the lockout expires. | See Risk rules & lockouts for what tripped it and when it clears. |
| Copying stopped mid-day | The account hit its own daily loss limit or profit target, so copying to it pauses for the rest of the trading day. | Confirm on the Risk page. If a limit fired when you didn't expect it, or didn't when you did, see Risk limit didn't trigger. |
| Stopped after you grouped it | A follower in a group copies only that group's leader. In a group whose leader isn't the account you're trading, it ignores those fills. | Move it out of the group, or trade the group's own leader. See Groups. |
| Skips only cross-broker trades | It's on a different broker than the leader and there is no symbol mapping for the contract that traded, so it is skipped with an alert. | See connection troubleshooting to add the mapping. |
A circuit alert is not a stop
Repeated failures on an account raise a Circuit breaker open alert. That flags a struggling account, but it does not pause copying: OmenSyncer keeps sending that follower every trade. Don't read a circuit alert as the reason a follower went quiet. Read it as “something on this account keeps rejecting orders” and check the causes above (an oversize size, an offline connection, a broker issue). See Alerts.
If all of them stopped instead
A stop that hit every follower at once points at something shared, not a per account setting: the engine, the leader, or a connection. Walk the full chain in Why isn't my trade copying?