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Troubleshooting
Troubleshooting
Fix the most common issues, fast.
7 articles
Why isn't my trade copying?
Why a trade did not copy: the chain to walk from connection to account to leader, two causes people miss, and one thing that is not a gate.
Some followers stopped receiving trades
Why one follower stopped copying while the rest kept going, starting with its connection, and what a circuit alert does and does not mean.
Followers missed trades while offline
Why OmenSyncer never replays trades placed while your engine was offline, what happens when it reconnects, and when that actually matters.
Duplicate or oversized orders
Duplicate or oversized orders almost always mean two copiers are running. How to tell a real duplicate from a scale-in, and how to fix it.
Rejected orders
Why a broker rejects a follower order, what OmenSyncer does when it happens, how that differs from not copying at all, and how to prevent it.
Different fill price than the leader
Why a follower fills at a different price than the leader, why market orders slip more than limits, and when a price gap is worth investigating.
Contract rollover issues
Why copying can break around futures contract rollover, since OmenSyncer mirrors the exact contract month the leader traded, and how to clear a stale position.