Terms of Service

Last updated: 8 June 2026

Please read carefully. These Terms govern your use of OmenSyncer. By creating an account, subscribing, or connecting a broker, you agree to be bound by them. If you do not agree, do not use the service.

1. Who these Terms are with

These Terms form a contract between you ("you", "your") and Karhu Capital Ltd, a private limited company registered in England and Wales (company no. 17281462) trading as OmenSyncer ("OmenSyncer", "we", "our"). Our registered office is 49 Lily Close, Chelmsford, CM1 6YN, United Kingdom. Contact us at [email protected].

2. What OmenSyncer is

OmenSyncer is a software tool that mirrors trade orders from one broker account (the "leader") to one or more other broker accounts (the "followers"). It does not place trades on your behalf without a triggering leader fill or working order, and it does not provide investment advice, trade recommendations, or any form of regulated financial service.

We are not a broker, exchange, asset manager, or financial adviser. All trading happens on accounts you hold directly with your chosen broker (Tradovate, NinjaTrader, ProjectX, or others we support). Your relationship with the broker, including funding, withdrawals, and dispute resolution, is governed by their terms - not ours.

3. Eligibility

To use OmenSyncer you must:

• Be at least 18 years old and able to enter into a binding contract under the laws of your jurisdiction;
• Be legally allowed to trade futures or other instruments through your chosen broker; and
• Provide accurate registration information and keep it up to date.

4. Your account

You are responsible for keeping your login credentials secure. You may not share your account with another person or operate it on behalf of an undisclosed third party. You are responsible for every action taken under your account, including actions taken by anyone you grant access.

You must verify your email before you can sign in - this is how we confirm you control the address. If we detect signs of compromise (credential stuffing, unusual location, suspicious billing activity), we may suspend the account pending verification.

5. Plans, billing, and cancellation

Plans

• Desktop - $29.99/month or $23.99/month billed yearly. Runs the engine locally on your machine.
• Cloud - $49.99/month or $39.99/month billed yearly. Hosted engine running 24/7 with a browser-accessible dashboard.
• Cloud Elite - $99.99/month or $79.99/month billed yearly. Hosted engine running 24/7 with unlimited connections and priority support.

Prices are in US dollars and exclusive of any applicable taxes. Stripe processes all payments; by subscribing you also agree to Stripe's terms.

Renewal

Subscriptions auto-renew at the end of each billing period using the card you provided. You can cancel at any time from the portal's Subscription tab; cancellation takes effect at the end of the current period, and you keep access until that date.

Upgrades, downgrades, and refunds

• Upgrade (Desktop → Cloud): prorated and effective immediately; Stripe charges the prorated difference.
• Downgrade (Cloud → Desktop): scheduled for the next renewal date. No refund is issued.
• No refunds. All payments are final. We do not refund already-billed periods, partial periods, or unused time after a cancellation. If something isn't working the way it should, email [email protected] and we'll do everything we can to help.
• Failed payments: Stripe retries on its standard schedule. If payment ultimately fails, your access to paid features will pause until the card is updated.

Price changes

We may change plan prices with at least 30 days' notice by email. The new price takes effect at your next renewal; you can cancel before then if you do not agree.

6. Acceptable use

OmenSyncer is a tool for legitimate prop-firm and personal-account trade copying. Use it for that. The following are banned and may result in immediate account suspension or termination, with no refund:

Broker & firm rules

• Using OmenSyncer in any way that violates your broker's, prop firm's, or exchange's rules - including, but not limited to, copy-trading bans, news-trading restrictions, prohibited symbols, and account-sharing limits at the broker level.
• Connecting credentials that don't belong to you or that you aren't authorised to operate, including a friend's, family member's, or employer's account.
• Using the service to coordinate trades between accounts you don't control (e.g. signal-selling, "trade pool" arrangements) without a separate commercial agreement with us.

Service abuse

• Sharing one OmenSyncer account between multiple humans, or operating it on behalf of an undisclosed third party. One subscription = one operator.
• Reverse engineering, decompiling, attempting to extract source code or trade secrets (except where this right is unwaivable under applicable law).
• Reselling, redistributing, white-labeling, or operating OmenSyncer as a hosted service for third parties without a written commercial agreement.
• Scraping the dashboard, APIs, docs, or any other surface in a manner that creates a competing data product or service.
• Bypassing or attempting to bypass our rate limits, auth checks, billing controls, account caps, or feature gates.
• Automated bulk-signup, credential-stuffing, or any attempt to enumerate or exploit user accounts.

Broker API abuse

• Configuring OmenSyncer in a way that intentionally exceeds your broker's rate limits, with the aim of overloading their API or degrading service for other users.
• Running multiple OmenSyncer instances against the same broker login to circumvent per-login rate caps.
• Forwarding orders or data through OmenSyncer to a different downstream system to launder API origin (e.g. proxying high-frequency activity through us to obscure its source).

Illegal or harmful conduct

• Using the service for any unlawful purpose, including market manipulation, wash-trading, layering, spoofing, insider trading, or activity that breaches sanctions law.
• Uploading malware, viruses, or any content intended to compromise our systems, customers, or third-party brokers.
• Submitting credentials, personal information, or content that violates intellectual-property, privacy, or data-protection laws.
• Harassing, threatening, or impersonating others in your communications with us or with the OmenSyncer community.

We may suspend or terminate your account immediately if you breach this section, with no refund for the unused portion of any paid period. We may also report suspected illegal activity to the relevant broker, prop firm, or law-enforcement authority. If you spot someone else abusing the service, email [email protected].

We may suspend or terminate your account immediately if you breach this section, with no refund for unused time.

7. Trading risk & your responsibility

OmenSyncer executes orders based on your configuration. You are solely responsible for the trades that result from that configuration - including the multiplier, cross-order, and risk settings on every connected account. You must read and acknowledge our Risk Disclosure before connecting a broker.

Trading futures involves substantial risk of loss and is not suitable for all investors. Copy trading carries the additional risk that a leader's strategy may not be suitable for a follower's account, prop-firm rules, or risk tolerance. You alone are responsible for monitoring your accounts and for any losses, drawdowns, or breaches of your prop firm's rules.

8. Intellectual property

All software, documentation, branding, designs, and content of OmenSyncer are owned by Karhu Capital Ltd and protected by copyright, trademark, and other intellectual property laws. We grant you a personal, non-transferable, non-exclusive licence to use the service for as long as your subscription is active and these Terms remain in effect. Nothing else transfers to you.

You retain ownership of any data you generate through your use of the service (your trades, journal notes, configuration). You grant us a limited licence to host, process, and display that data solely to operate the service for you.

9. Service availability

We aim for high uptime but do not guarantee uninterrupted service. Maintenance windows, broker outages, third-party infrastructure failures, and force majeure events may cause temporary unavailability. We are not liable for losses arising from such interruptions, including missed trades or unmanaged positions, except as required by law.

10. Disclaimer of warranties

To the maximum extent permitted by applicable law, the service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the service will be error-free, that defects will be corrected, or that the service will produce any particular trading result.

11. Limitation of liability

To the maximum extent permitted by applicable law, Karhu Capital Ltd, its directors, employees, and affiliates will not be liable for:

• Any trading losses, missed gains, drawdowns, prop-firm rule violations, or evaluation failures arising from your use of the service;
• Indirect, incidental, consequential, special, exemplary, or punitive damages;
• Loss of profits, revenue, data, goodwill, or business opportunity, even if we were advised of the possibility.

Our total aggregate liability arising from or related to the service in any 12-month period is capped at the greater of (a) the amount you paid us for the service in that period, or (b) £100.

Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.

12. Indemnity

You agree to indemnify and hold harmless Karhu Capital Ltd from any claims, damages, losses, or expenses (including reasonable legal fees) arising from (a) your breach of these Terms, (b) your violation of any law or third-party right (including your broker's or prop firm's rules), or (c) your trading activity.

13. Termination

You can stop using the service at any time by cancelling your subscription or deleting your account from the portal. We can suspend or terminate your access at any time, with or without notice, if you breach these Terms or if we are required to do so by law. On termination, the licence granted to you ends, and we will delete your data as described in our Privacy Policy.

14. Changes to these Terms

We may update these Terms occasionally. The "Last updated" date at the top reflects the most recent revision. Material changes will be announced by email at least 14 days before they take effect. Continued use after the effective date is acceptance of the updated Terms.

15. Governing law & jurisdiction

These Terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales, unless you are a consumer resident in another part of the UK or the EU, in which case you may also bring proceedings in your local courts.

16. Miscellaneous

• Entire agreement - these Terms (together with the Privacy Policy and Risk Disclosure) form the entire agreement between you and OmenSyncer regarding the service.
• Severability - if any clause is held unenforceable, the remaining clauses stay in effect.
• No waiver - our failure to enforce a right is not a waiver of that right.
• Assignment - you may not assign these Terms without our written consent. We may assign them to an affiliate or successor entity (e.g. in a sale of the business).

17. Contact

Questions about these Terms: [email protected].