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Help CenterAccount & Billing

Account & Billing

Plans, payments, and your subscription.

3 articles

Plans & billingCompare Desktop, Cloud and Cloud Elite, what each includes, how the connection and account caps work, and how to change or cancel your plan.

When a payment failsWhat happens when a subscription payment fails, the window you have to fix it, where the warning appears in the app, and how to update your card.

Cancel or refundHow to cancel your plan, what happens to your access until the period ends, how to resume if you change your mind, and how refunds are handled.